Turn your content into an AI agent that knows your business cold
Crawl a website, upload documents, connect Notion or paste Q&A. NovaBOT ingests, embeds and re-indexes it all — and keeps it fresh.
Your knowledge is scattered across a website, a help center, PDFs, spreadsheets and people’s heads. NovaBOT unifies it into one searchable brain your AI agent answers from.
When you retrain, NovaBOT only re-embeds what changed — so updates are fast and cheap, and your agent is never out of date.
What you get with Custom Knowledge Base
Website crawler
Point at a URL and NovaBOT crawls, extracts and structures the content — even JavaScript sites.
Documents
PDF, DOCX, TXT, CSV and spreadsheets, with OCR fallback for scanned files.
Notion & help centers
Connect your docs and support content directly.
Q&A pairs
Paste exact questions and answers for pinpoint control.
Auto-refresh
Re-crawl on a schedule; only changed content is re-embedded.
Source tracking
Every chunk stays linked to its origin for citations.
Set up in a few simple steps
- 1
Connect sources
Add URLs, upload files, connect Notion, or import Q&A.
- 2
Auto-process
NovaBOT chunks, embeds and indexes everything for retrieval.
- 3
Keep it fresh
Schedule re-crawls; delta re-embedding keeps costs low.
Explore Custom Knowledge Base
Dedicated guides for every part of this feature.
Frequently asked questions
What sources can I train my chatbot on?
Websites (including JavaScript-rendered pages), PDFs, Word and text documents, CSV and spreadsheets, Notion, help-center content, and manual Q&A pairs.
How do I keep the knowledge base up to date?
Schedule automatic re-crawls. NovaBOT compares content hashes and only re-embeds pages that changed, so refreshes are fast and inexpensive.
Can it read scanned PDFs or images?
Yes. NovaBOT includes an OCR fallback that extracts text from scanned documents and images.
Where this shines
Answer product, setup and API questions straight from your documentation — with citations your users and engineers can verify.
Answer admissions, enrollment and course questions instantly, and support learners with a tutor grounded in your material.
Answer product, policy and account questions from approved content only — with citations, guardrails and human handoff for anything sensitive.
It answers your FAQs accurately from your own content, with citations — and stays right even as your answers change.
It guides people step by step, answers setup questions from your docs, and cuts the drop-off that kills activation.
Add custom knowledge base to your AI agent
Start free and go live in minutes — no code required.