Delight guests and fill bookings, around the clock
Answer guest questions, take booking requests and upsell experiences — in the guest’s language, on web and WhatsApp.
Travelers ask questions at every hour and in every language. NovaBOT answers instantly about availability, amenities, policies and local tips, and captures booking requests before the guest looks elsewhere.
It meets guests on WhatsApp — the travel channel of choice — and hands off to staff for special requests.
What travel & hospitality teams struggle with
Global, multilingual guests
Questions arrive at all hours in many languages.
Booking friction
Slow replies send guests to a competitor.
Repetitive FAQs
Check-in, amenities and policy questions never stop.
How NovaBOT helps
Guest FAQs
Amenities, check-in, policies and local recommendations.
Booking requests
Capture and route reservations and special requests.
Any language
Reply in the guest’s language automatically.
The channel travelers already use.
Frequently asked questions
Can it answer in multiple languages?
Yes. It replies in whatever language the guest writes in, automatically.
Can it take booking requests?
Yes. It captures reservation and special requests and routes them to your team or booking system.
Features & agents for this industry
Website widget, WhatsApp, Messenger, Instagram, Slack, email and API — deploy the same trained agent across every channel in clicks.
Let your agent look up an order, book a meeting, collect a lead, take a payment or call your API — with confirmation before anything irreversible.
Train a custom AI agent on your content in minutes and embed it anywhere. It answers in your brand voice, cites its sources, and hands off to a human when it should.
It answers questions and books appointments, viewings and meetings directly in the chat, synced to your real availability.
Trained on your help center, it answers with cited accuracy 24/7 and hands off to your team for the cases that need a human.
Put an AI agent to work in travel & hospitality
Start free and go live in minutes.