Omnichannel
Automate WhatsApp support — voice notes included
Meet customers on the channel they use most, with an agent that never sleeps.
WhatsApp is where customers actually message businesses. NovaBOT connects to WhatsApp Business and answers instantly, 24/7, in the customer’s language.
Unlike most tools, it understands inbound voice notes — transcribing them and replying in text — and hands off to a human with full context when needed.
Highlights
Instant replies
24/7 grounded answers on WhatsApp Business.
Voice notes
Transcribes and answers voice messages automatically.
Human handoff
Escalates complex cases to your team with context.
Frequently asked questions
Do I need WhatsApp Business API?
Yes — NovaBOT connects to WhatsApp Business via self-serve onboarding, then serves your trained agent on the channel.
See it in action
Train your AI agent and try it free — live in minutes.